GO TO CLIENT AREA Call: 1300 362 898

Managed Services

Are IT issues eating away at staff productivity?

Would you like to avoid unpredictable IT costs?

Are you taking the necessary steps to protect your Intellectual Property and customer data?

With years of experience behind us, we specialise in providing proactive IT maintenance and monitoring services designed to ensure your IT systems are running like clockwork.

Our Managed Services offerings provide you with:

24/7 system monitoring to pick up on expensive issues before they cause any downtime

Preventative maintenance to stop roughly 80% of IT problems from arising in the first place

IT advice and planning to support your business growth and protect your IP and customer data

Priority help desk support and vendor liaison to resolve your issues faster than ever

Predictable, fixed price service and discounted purchasing to reduce costs

    Is your critical data at risk?
    Should you move to the cloud?

    Book a free 45min IT strategy session & risk assessment to find out


    HOW TO KNOW WHEN TO MOVE TO THE CLOUD & AVOID COSTLY CLOUD MISTAKES

    DOWNLOAD

    ”

    We’ve been using iQtec for more than a decade. Their IT advice and support has helped our company grow from a business with 3-4 staff to a thriving business with over 60 staff. They’ve helped us to keep one step ahead of the game – from leveraging new technologies including cloud-based applications to mitigating IT risks and protecting customer information. Their long-term staff, Australian-based help desk and proactive approach to IT management has been a key factor in our ability to focus on our core business without IT distractions.

    ~Name of customer

    Our Managed Services Packages include:

    hover for more details

    Features IQ BIZ IQ HIBIZ IQ MAXBIZ
    SYSTEM MONITORING FOR EARLY PROBLEM DETECTION
    24/7 Electronic System Monitoring Limited
    Network Visibility & Remote
    Management
    Server Performance & Application
    Monitoring     		Limited
    Server Hardware Monitoring Limited
    Monthly System Environment Reports
    PREVENTATIVE MAINTENANCE / MANAGEMENT
    Critical And Security Microsoft Updates
    Critical And Security Third Party Updates
    Antivirus Management
    Proactive Backup Management
    HELP DESK SUPPORT
    High Service Priority Limited
    Unlimited Help Desk
    Extended Hours Help Desk Optional
    Virus Recovery
    Client Portal
    Discounted Services
    IT ADVICE & PLANNING
    Hardware Asset Tracking/reporting
    Software Tracking/reporting
    Mini Projects
    Purchasing & Vendor Management
    It Strategy & Road Maps
    Disaster Recovery Planning
    THIRD PARTY / CLOUD-BASED SERVICES
    Managed Disaster Recovery Optional
    Managed Back Up Optional Optional
    Email Signature Management Optional